Shipping & Delivery 

Thank you for selecting Glitzo for your exquisite jewelry needs. We are pleased to present our comprehensive Shipping and Delivery Policy specifically for orders within Australia and New Zealand. Please review the following terms and conditions governing the shipping and delivery of your purchases carefully.

Standard Delivery and Estimated Timeframes:

• Delivery within Australia and New Zealand via Australia Post.
•  Estimated delivery time for standard delivery ranges between 3 to 5 business days from the dispatch date.
•   For regional areas, kindly allow an additional 5 days for delivery. 

Dispatch Time:

•   We aim to dispatch your order promptly within 2 business days from the purchase date, subject to availability and unforeseen circumstances

Non-Responsibility for Delays:

•  Glitzo cannot be held accountable for delays, late deliveries, or delivery failures beyond our control, including carrier disruptions, weather conditions, natural disasters, or other external factors.

Business Days and Exclusions:

•   Please note that estimated delivery time is based on business days and does not include weekends or public holidays

Parcel Acceptance and Signature Requests

•  To ensure successful delivery, options are available if you are unable to be present to accept your parcel.
•   Contact our Customer Care Team for assistance in requesting a signature upon delivery or redirecting your parcel to your local Post Office for convenient collection.

Peak Period Delays

•  During peak periods, like holidays or promotional events, processing and delivery of orders may experience delays of up to 2-5 business days. Your patience is appreciated during such times.

Order Amendments and Inquiries

• Once your order is placed online, we are unable to amend product, customer, or delivery details.
•     For inquiries regarding placing an order or an order you have received, please contact info@glitzo.com.au.

By placing an order with Glitzo, you acknowledge and accept the terms and conditions outlined in this Shipping and Delivery Policy. We value your confidence in our services and are dedicated to ensuring a smooth and enjoyable shopping experience.

Please note that this policy is subject to change without prior notice. We recommend reviewing it regularly for updates.

Thank you for choosing Glitzo. We eagerly anticipate serving you and delivering exquisite jewelry pieces to your doorstep.